About Downtech

Real-time visibility into service interruptions – driven by user reports and continuous data analysis.

Who we are

Downinnewzealand.com provides insights into service interruptions, outages and performance issues affecting websites, apps and digital services. Users can report when something is not working, helping highlight issues quickly as they occur.

The platform is part of Downtech, a global network designed to monitor service availability and reliability. Our systems are active in over 50 countries worldwide, including many services used across New Zealand.

Our story

Downtech was created to make it easier to understand when online services are experiencing problems.

By combining real-time user reports with automated detection, we provide a clearer view of ongoing issues. Each day, our systems analyse patterns and user activity to identify disruptions as early as possible.

Downtech Office
We build systems that surface service issues as they happen.

How our data is gathered

User activity

Users report issues when services stop working as expected.

User input

Additional details from users help explain what is going wrong.

Live signals

Patterns in online behaviour can indicate emerging outages.

System analysis

Automated systems detect anomalies and unusual spikes in activity.

How we help

  • Early visibility into service issues
  • Data based on real user experiences
  • Time-based and location-aware insights
  • Active in more than 50 countries with locally adapted platforms

Transparency

Our data reflects real-time user experiences and automated detection systems. Not all reports indicate confirmed outages, but they provide valuable insight into what users are encountering.